Intake Representative
Empresa
INTUGO
Estado
Jalisco
Ciudad
Av Tizoc 97, Cd del Sol, 45050 Zapopan, Jal.
Tipo de Contrato
Tiempo Completo
Descripción
Ready to put your skills to work? We might be the perfect match!
We’re looking for a dedicated, bilingual professional with strong communication skills to assist potential clients through their legal intake journey.
What You’ll Bring to the Team:
Experience in roles involving direct client interaction is highly desirable.
Outstanding verbal and written communication abilities; capable of speaking clearly, professionally, and with empathy—even in complex or emotionally charged situations.
Comfortable using computers, including Windows OS, web browsers, and basic internet tools.
Proficiency in both English and Spanish is required.
Work Schedule:
Training: Monday–Friday, 8:00 AM to 4:00 PM (GDL time) for 1–2 weeks.
Regular Shift: Monday–Friday, 7:00 AM to 4:00 PM.
Compensation & Perks:
Base Salary: $16,000 MXN per month
Monthly bonus up to $5,100 MXN based on performance
Food vouchers: $1,500 MXN/month (must start by the 5th of the month to be eligible the next month)
4% Savings Fund Contribution
15 Days Christmas Bonus (increases 1 day per year up to a max of 21)
All legally mandated benefits included: vacation, IMSS, profit-sharing, etc.
What You'll Do:
Handle inbound inquiries from potential clients about legal matters—via phone or electronic communication.
Conduct follow-up calls to establish contact and guide clients through the intake process.
Lead conversations to understand client needs and collect relevant information through structured questionnaires.
Send legal documents for e-signature and ensure completion.
Work closely with your team to continuously improve the intake experience.
We’re looking for a dedicated, bilingual professional with strong communication skills to assist potential clients through their legal intake journey.
What You’ll Bring to the Team:
Experience in roles involving direct client interaction is highly desirable.
Outstanding verbal and written communication abilities; capable of speaking clearly, professionally, and with empathy—even in complex or emotionally charged situations.
Comfortable using computers, including Windows OS, web browsers, and basic internet tools.
Proficiency in both English and Spanish is required.
Work Schedule:
Training: Monday–Friday, 8:00 AM to 4:00 PM (GDL time) for 1–2 weeks.
Regular Shift: Monday–Friday, 7:00 AM to 4:00 PM.
Compensation & Perks:
Base Salary: $16,000 MXN per month
Monthly bonus up to $5,100 MXN based on performance
Food vouchers: $1,500 MXN/month (must start by the 5th of the month to be eligible the next month)
4% Savings Fund Contribution
15 Days Christmas Bonus (increases 1 day per year up to a max of 21)
All legally mandated benefits included: vacation, IMSS, profit-sharing, etc.
What You'll Do:
Handle inbound inquiries from potential clients about legal matters—via phone or electronic communication.
Conduct follow-up calls to establish contact and guide clients through the intake process.
Lead conversations to understand client needs and collect relevant information through structured questionnaires.
Send legal documents for e-signature and ensure completion.
Work closely with your team to continuously improve the intake experience.